Shipping Policy

Shipping Policy

All orders are processed within *1–2 business days*. Orders are not shipped or delivered on weekends or holidays.

Shipping Time:

* United States: 7–15 business days
* Canada: 10–18 business days
* Australia & New Zealand: 10–20 business days

You will receive a confirmation email with a *tracking number* once your order has been shipped.

We offer Free Standard Shipping on all orders.

ZIPORA is not responsible for *customs fees, import duties, or taxes* applied to your order.

If your package hasn’t arrived within *30 business days, contact us at **[support@zipora.shop](mailto:support@zipora.shop)* and we’ll help resolve the issue.

---

Wrong Address Disclaimer
Please make sure your *shipping address is correct* before completing your order. ZIPORA is not responsible for packages delivered to an incorrect address provided by the customer. If you notice a mistake, please email us immediately at *[support@zipora.shop](mailto:support@zipora.shop)* — we’ll do our best to update it before shipping.

---

Lost, Stolen, or Damaged Packages
ZIPORA is not liable for *lost or stolen packages* once they have been marked as delivered by the carrier. If your package was lost or stolen, please contact the carrier directly to file a claim.

If your order arrives *damaged, please contact us within **7 days* of receiving it at *[support@zipora.shop](mailto:support@zipora.shop)* with clear photos of the damaged item(s) and packaging — we’ll send a replacement or refund depending on the situation.

---